Engagement data should be one of an organisation’s most valuable assets.
Yet too often it’s messy, unreliable, or dismissed as admin.
After more than 12 years working across industries and sectors, I’ve seen the same problems arise again and again — and they almost always come down to governance.
By governance I mean ownership, accountability, and standards.
Without these, data drifts, systems get misused, and reporting turns into a scramble.
Good SRM systems are often blamed for failures that are really internal issues. No system is perfect, but too often the technology takes the fall when the real problem is lack of clarity and ownership.
I’ve also seen responsibility handed off to large consultancies who prioritised speed over quality — leaving teams to pick up the pieces when reporting time came.
And even when the issues were recognised, the advice was usually too vague or too short-term. There was no structure to drive lasting improvement.
That’s why I developed Easca Pulse™ and the Easca Pathway™.
Easca Pulse™ gives organisations a fast, evidence-based snapshot of how their engagement data is performing — a quick, measurable way to understand where they stand.
The Easca Pathway™ takes that further: a structured, step-by-step method that embeds governance, strengthens systems, and turns data into insight and impact.
Because strategy only works if it’s backed by tools, I also design Power BI dashboards, data models, and Excel templates that make good governance visible — and insight simple to use.
I believe engagement data can and should go beyond bare-minimum compliance.
Done right, it builds trust, accountability, and confidence in decision-making.
My mission through Easca is to show what’s possible when engagement data is managed with governance at its core.
Easca means simplicity. And while stakeholder engagement and consultation can be a complex beast, I’ve seen too many systems over-engineered, adding layers of complexity without solving the real problems.
We keep simplicity at the heart of everything we do. No jargon. No over-engineering. Just clear structures and practical steps that teams can follow.
Clarity over complexity, always.
Easca Pulse™ is a focused diagnostic that measures the strength of your engagement data across structure, quality, governance, and insight. It’s the first step toward turning information into reliable evidence.
The Easca Pathway™ is our proven method for turning scattered records into reliable, meaningful insight. Each phase builds on the last, bringing clarity, governance, and proof of impact.
We also offer flexible ways to extend support — from specialist modules and integrations to ongoing retainers that keep your data credible and your insight live.
Easca works best with organisations that want to build lasting capability — not just tick boxes or patch gaps.
We believe systems only deliver value when they’re supported by strong governance, clear ownership, and a culture of accountability.
If your engagement data is currently outsourced, we can still help. Many clients in that position start with our Assurance and Insight stages, which provide the governance, quality checks, and reporting oversight needed to keep outsourced work credible and consistent.
Where we add the most value is with teams that see engagement data as a strategic asset. If you’re ready to take ownership, embed governance, and turn data into evidence of impact, the Easca Pathway gives you the clarity and structure to get there.
Book a free 30-minute call to discuss your engagement data challenges and see how the Easca Pathway — or our other services — could support your team.